RETURNS + EXCHANGES

We accept returns and exchanges of unworn, unused items in their original condition within 30 days of delivery. Any and all items that have been worn or washed are not eligible for return or credit. We do not accept returns/exchanges on any sale items. We are not responsible for damages that occur during care of an item, such as dry cleaning, washing or wear.

Before you ship anything back to us, you must contact us to receive a Return Authorization (RA) number. You may contact us at sales@bobo-house.com for this number, which you should write on the outside of the box you send back. All return shipments should be sent via a trackable method. 

Damaged and Incorrect items:  If you receive an item that is defective, damaged or incorrect, you must notify us via email within 3 business days of receiving the merchandise. Please keep the original box and packaging materials in the case of damage. We'll email you a FedEx label for returning the merchandise. A replacement will be sent, if available, upon receipt - as long as it hasn't been used, worn or washed.